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Tod McKenna

You wrote, "Does your ERP vendor understand your business intelligence needs or mainly your operational reporting requirements?"

A better question might be: "Does your business users understand your business intelligence needs"!

Oftentimes, a company will embark on a data warehousing project because they think it's the right thing to do. They don't really understand the end-game and don't have any clue how they'll quantify the business value. I have a suspicion that all the press we hear about "failed DW/BI" projects can be traced back to this issue.

Graham ( PC enclosure Man) Gallagher

It took us 13 months to get ROI, but boy was it worth it! It's put us years ahead of our competitors - it was hard but we got through it and the rewards are there now.

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